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Safety First

Insurance & Protection

We provide peace of mind for every mile. Learn about our comprehensive protection plans and what to do in case of an accident.

Comprehensive Coverage

All weGo vehicles are covered by comprehensive insurance protecting against collision, theft, and fire.

Third-Party Liability

Coverage for damages or injuries caused to third parties during the rental period.

Passenger Insurance

Optional personal accident insurance is available to cover medical expenses for the driver and passengers.

In Case of Accident

At weGo, we promise an insurance replacement vehicle within **2 hours** of an accident report. Follow these steps to ensure a smooth claim process.

1

Stay Safe

Prioritize the safety of all individuals involved. Call emergency services if there are injuries.

2

Document the Scene

Take photos of the vehicles, damages, and the surrounding area. Do not admit liability at the scene.

3

Exchange Info

Get the contact and insurance details of other parties involved and any witnesses.

4

Notify weGo

Call our 24/7 hotline immediately. We will arrange for a replacement vehicle and handle the claim.

Emergency Hotline

Call us 24/7 for immediate assistance and roadside support.

+250 780 939 474